Terms of service

Last Updated: March 2026

OVERVIEW

This website is operated by FINESSE PRIME LTD, a company registered in England and Wales. Throughout the site, the terms “we”, “us”, and “our” refer to FINESSE PRIME LTD (trading as Detour Finds). We operate this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Our corporate identity details are as follows:

Legal Entity: FINESSE PRIME LTD
Company Registration Number: 16980937
Registered Office Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom.

By visiting, interacting with, or purchasing something from our Services, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”) and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT ELIGIBILITY

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.

To complete a transaction, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You warrant that all information you provide is correct, current, and complete. You are solely responsible for maintaining the security of your account credentials and for all associated activity. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - OUR PRODUCTS & SERVICES

Certain products or services may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange solely according to our Return & Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device screen's display of any color will be accurate. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS & UK CONSUMER RIGHTS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason at our sole discretion. Payment must be processed before your order is accepted.

Statutory Right to Cancel: In accordance with the UK Consumer Contracts Regulations, customers in the UK and EU have the right to cancel their order within 14 days of receiving their goods without giving a reason. To exercise this right, you must inform us of your decision by a clear statement sent via email to support@detourfinds.com.
Commercial Limitations: You represent and warrant that your purchases are for your own personal or household use only and not for commercial resale or unauthorized export.

SECTION 4 - PRICES AND BILLING ACCURACY

Prices, discounts, and promotions are subject to change without notice. Posted prices do not include taxes, shipping, handling, customs, or import charges unless explicitly stated.

You agree to promptly update your account and payment details (including credit card numbers and expiration dates) so that we can complete your transactions. You warrant that you are duly authorized to use your chosen payment mechanism and that all charges incurred will be honored by your credit card company or banking institution.

SECTION 5 - SHIPPING, RISK OF LOSS, AND CUSTOMS

All delivery times are estimates only and are not guaranteed. We are not liable for shipping delays caused by carrier disruptions, international customs processing, or events outside our direct control. Once we transfer products to the shipping carrier, title and risk of loss pass directly to the customer.

SECTION 6 - RELATIONSHIP WITH SHOPIFY

Detour Finds is powered by Shopify Inc., which provides the infrastructure enabling us to deliver the Services to you. However, any sales, contracts, and purchases made in our store are made strictly and directly with FINESSE PRIME LTD.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and us, including any injury, damage, or loss resulting from purchased products. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from your transactions with us.

SECTION 7 - INTELLECTUAL PROPERTY RIGHTS

Our Services, including but not limited to all trademarks, brands, text, designs, images, graphics, logos, product layouts, and the arrangement thereof, are owned legally by FINESSE PRIME LTD, its affiliates, or its licensors and are protected by United Kingdom, European, and international copyright, patent, and intellectual property laws.

These Terms permit personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, or transmit any material from the Services without our explicit, prior written consent. Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify Inc.

SECTION 8 - DATA PROTECTION AND PRIVACY

Your submission of personal information through the store is strictly governed by our Privacy Policy. Because the Services are hosted by Shopify, certain personal data is also transmitted to and processed by Shopify to maintain secure operations. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, FINESSE PRIME LTD is formally designated as the Data Controller.

SECTION 9 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide you with access to third-party tools or direct hyperlinks to third-party websites (such as external tracking features or applications) over which we have no control. We provide access to such tools "as is" and "as available" without endorsement. Use of these third-party elements is entirely at your own risk, and complaints or inquiries regarding external features must be directed strictly to the respective third party.

SECTION 10 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change, update, or cancel orders if any information is found to be inaccurate at any time without prior notice (including after an order has been submitted).

SECTION 11 - PROHIBITED USES & AGENT GOVERNANCE

You are strictly prohibited from using the site or its content: (a) for any unlawful purpose; (b) to violate international, federal, or local laws and ordinances; (c) to infringe upon or violate our intellectual property rights or those of third parties; (d) to upload or transmit viruses, malware, or malicious code; (e) to deploy automated extraction tools, scrapers, or manual scripts to pull data from the Services.

Agent Deployment Rules: No software or service executing autonomous action on behalf of a user ("Agent") may interact with our Services unless it explicitly identifies itself in all HTTP/HTTPS requests by including "Agent/[agent name]" in the request's user agent string. Agents must not conceal their non-human status, circumvent CAPTCHAs, or manipulate patterns to mimic human behaviors. We reserve the right to suspend or disable access to any user or automated system found in violation of these protocols.

SECTION 12 - LIMITATION OF LIABILITY

To the fullest extent provided by applicable law, in no case shall FINESSE PRIME LTD, our directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, or those of Shopify and its affiliates, be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, or replacement costs, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products procured through us.

SECTION 13 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless FINESSE PRIME LTD, Shopify, and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, and employees from any losses, damages, liabilities, or claims, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

SECTION 14 - SEVERABILITY AND WAIVER

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed. Such a determination shall not affect the validity and enforceability of any remaining provisions. Our failure to exercise or enforce any right or provision shall not constitute a waiver.

SECTION 15 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by, interpreted, and construed in accordance with the laws of England and Wales.

Any disputes, controversies, or legal proceedings arising under or in connection with these terms shall be subject to the exclusive venue and jurisdiction of the courts of England and Wales. If a dispute arises, we strongly encourage you to contact our support team first to reach an amicable, informal resolution.

SECTION 16 - CONTACT INFORMATION

Questions or formal inquiries concerning these Terms of Service should be directed to our corporate compliance desk at:

Trading Name: Detour Finds
Legal Entity: FINESSE PRIME LTD
Corporate Email: support@detourfinds.com
Business Telephone: +44 7893 926473
Company Registration Number: 16980937
Registered Office Address: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom